Citizen services
Schemes help desk
Guide citizens from eligibility to an approved application.
- Assisted applications with document checklist
- Status tracked until benefit is received
- Camp mode for scheme melas
- Staff
- Citizen
Features · 5
Citizen services
Help citizens reach the schemes and support they are entitled to, and keep them informed at every step.
Citizen services
Scheme catalogue & eligibility
145 central and state schemes with eligibility checks.
- Answer a few questions, see matching schemes
- Plain-language summaries in four languages
- Required documents listed for each scheme
- Citizen
- Staff
Citizen services
Medical aid
Track every request for treatment support end to end.
- Hospital, estimate and documents in one file
- Recommendation letters from the same record
- Outcome recorded for every case
- Staff
- Citizen
Citizen services
Emergency & blood donors
Respond fast when floods, accidents or shortages strike.
- Emergency mode with priority routing
- Blood donor list matched by group and area
- Broadcasts to the affected wards
- Staff
- Karyakarta
- Citizen
Citizen services
Citizen portal
Citizens track their requests without calling the office.
- Phone OTP sign-in
- Request history and live status
- Schemes, training and jobs in one place
- Citizen
Get started
See JantaDesk with your own workflows
A 30-minute walkthrough in Hindi or English, planned around your office.